Terms & Conditions
Please carefully read the following Terms and Conditions and make sure that you understand them before placing an order with Rebecca Clarke Design. These Terms and Conditions will apply to any contract between us for the sale of goods and services to you.
Proofs and Design
Proofs will be sent, approx 14 -21 working days after your order is placed. Our work is carried out to ensure all information is accurate, however it is the responsibility of the client to check layout, copy, spelling and grammar. If designs are approved with type errors and subsequently printed Rebecca Clarke Design takes no responsibility, and will not be liable for any resulting cost. If replacements are required, a 50% reprint cost is applied to the stationery piece or pieces. It is therefore of the utmost importance that you check all spelling and design layout thoroughly before approving any stationery. We would always advise to obtain a printed sample prior to printing. This sample is €10 which covers postage.
Please note that the colour on your screen may differ from printed colour, each screen is different especially on phones and tablets. It is therefore advisable to print off all proofs and final designs before giving your approval. Please bare in mind that printers also vary and that your final stationery will be printed on the highest quality professional printer therefore the colours may differ slightly.
We provide two digital proofs free of charge, thereafter proofs will be charge at €10 per proof. We highly recommend reading through all designs carefully and sending back your changes in one go. Please be aware that any major changes to the design at this stage may incur a further design fee. Once you are happy with the final proof, formal approval is required via email before we go to print.
Change of Design or Size
If you decide to change the design completely after your design has been sent to you, an additional fee of €50 would apply. If you wish to change to a different size invitation from the original chosen, then a €25 artwork charge will be applied
The greatest care will be taken when packaging your stationery for delivery. Orders will be sent by An Post.
The cost of Irish delivery is €10 and is approx. 1-3 days.
For delivery overseas, we use An Post. We will discuss the most suitable delivery arrangements and agree them in writing in advance of delivery. A quote can be arranged prior to posting.
Cancellations, Loss or Damage
When an order has been placed, we will do our best to accommodate any amendments that you request to numbers and requirements. However, once any third party costs have been incurred, it will not be possible to cancel an item.
Any orders cancelled before works has commenced will receive the deposit back in full. Your €50 deposit is non-refundable once you have received a proof.
All stationery artwork and designs remain the copyright of Rebecca Clarke Design, they may not be reproduced in any form without prior written permission from Rebecca Clarke Design.
It is the clients’ responsibility to get permission to reproduce any copyrighted material, such as the words of hymns or poems, images or photographs which are to be featured in the stationery. You shall indemnify Rebecca
Clarke Design on written demand in respect of any third party claims that material provided by you infringes that third party’s copyright.
Rebecca Clarke Design reserves the right to use any stationery created for you to promote our products and services. However, we will never share any of your contact details with third parties.
Rebecca Clarke Design reserves the right to turn a bespoke design into a Custom Collection design, but only after your wedding or event has taken place.
We retain the right to use artwork or elements from our Bespoke designs for marketing, advertising and on other products not just limited to stationery.
If you believe the product to be faulty due to an error on our part, please notify us in writing with the details within 7 days of receiving your order. Upon receiving your order back, we will investigate the issue and reply to you with our decision within 7 working days. If your stationery is deemed to be faulty on the part of Rebecca Clarke Design we will of course correct or replace your stationery. Rebecca Clarke Design will only offer a full refund if the order is faulty in its entirety.
Condition of Sale
“Rebecca Clarke Design” details may be discreetly displayed on the back of all invitations made. If you do not want this one your invite please inform us before your items are sent to print.
All our prices can be automatically emailed to you from the website and quotes we send out are got from this document. Prices for our products are subject to change without notice.
A €50 – €100 deposit is required before we begin any order. We will then email you our order form, which will need to be filled out and sent back to us to begin.
Once we received your deposit and order form, we will schedule your order.
Please allow approx 14 -21 working days for your first proof /design. Please allow more time during busier times i.e in the run up to Christmas and during the summer months.
2 rounds of proofing are included free and thereafter a fee of €10 will be applied per digital proof.
Please allow approx 1 – 2 months for standard printing after sign off of proof.
Please allow an additional 2 weeks for specialised printing after sign off of proof. This includes any finishing, e.g. wooden hearts, ribbon, twine, sliding invitations etc.
Average overall timeline 2 – 3 months.
We will always try to accommodate tighter timescales if we can, please let us know if you have a deadline and we will do our utmost best to meet this.
A €50 – €100 deposit is required (depending on the design) before we can begin any design work. When your artwork is approved and you have decided on your quantities, a full quote will be emailed to you. Once payment has been received in full, we can then print and deliver your order.